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Convenient Gadgets & Gifts Customer Service


Contact Us
By E-mail
To contact us via email, please send an email to service@cgets.com.

By Phone
To reach us by phone call us toll-free at 877-454-4964.

By Mail
Note that Convenient Gadgets & Gifts is an online only store. Our mailing address is:

Convenient Gadgets & Gifts, LLC
40 Hummingbird Way, Suite 100
West Henrietta, New York 14586
United States


Shipping & Delivery
Orders are typically shipped in 1-2 business days. Be sure to account for this when selecting your shipping method. An email is sent upon shipment with the shipment tracking #. We retain the right to withhold shipment on any purchases we deem suspicious of possible fraud.


Privacy & Security
Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.


Returns & Replacements
Every item we sell is carefully inspected before it is shipped.

If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 1 week of receipt of order. If a refund is requested, the original shipping charges will be refunded.

We will accept general returns for 30 days from order receipt. Returned products must be in absolutely new and unused condition for refund. Please contact us for a return authorization. Please note, shipping is non-refundable.

Items purchased in November and December for gifts may be returned by January 31st.


Ordering
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Convenient Gadgets reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.


Payment, Pricing & Promotions
We accept American Express, Mastercard, Visa and Paypal. If you wish to pay by check, please contact us to place your order.


Viewing Orders
All customers will receive an email confirmation once their order is complete. An email will also be sent upon shipment with a tracking #. To view an order online, you must have created an account prior to or during check out. Log into My Account. In the Recent Orders section, click View Order.


Updating Account Information
In My Account, you may update your billing information, shipping information, change your password, subscribe and unsubscribe to the news letter. Just log into My Account.

 

 
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