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Returns and Refunds

Every item we sell is carefully inspected before it is shipped!

 

Returns

Defective or Damaged Items

  • Claims for defective or damaged items must be made with fourteen (14) days of receiving the item. 
  • Use our Contact Form to contact us for a return shipping label.
  • Once we receive the  item, we will refund you within 24-48 hours.
  • Unfortunately we do not currently offer exchanges. Sorry!

 

General Returns

  • Claims for general returns must be made with thirty (30) days of receiving the item.
  • A return shipping label will not be provided for general returns.
  • Once we receive the  item, we will refund you within 24-48 hours. Original shipping will be deducted.
  • Unfortunately we do not currently offer exchanges. Sorry!

 

When returning an item, please include a copy of your invoice. You can send your return to the address below:

Convenient Gadgets & Gifts

900 Jefferson Road

Building 2102

Rochester, NY 14623

 

Please use our Contact Form to contact us for return instructions and help returning products.

 
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